FAQs

You Ask ..... We Answer
What types of pet apparel do you offer?

At GoPoofy, we offer a wide range of stylish and functional pet apparel, including sweaters, coats, jackets, and accessories like bandanas and bowties. Our apparel is designed to keep your furry friend comfortable and looking their best in any season.

Are your litter boxes suitable for all types of cats?

Yes, our litter boxes are designed to accommodate cats of all breeds and sizes. We offer a variety of litter box styles, including covered, open, and self-cleaning options, to suit your cat's preferences and your home's layout.

What grooming tools do you recommend for my pet?

We offer a selection of high-quality grooming tools, including brushes, combs, nail clippers, and de-shedding tools, to help keep your pet's coat healthy and shiny. Our grooming products are designed for ease of use and are suitable for pets of all shapes and sizes.

Do you carry interactive toys for pets?

Yes, we have a wide variety of interactive toys to keep your pet entertained and mentally stimulated. From puzzle feeders and treat-dispensing toys to laser pointers and catnip-filled plushies, we have something for every pet's play preferences.

What waste disposal tools do you offer for pet owners?

We offer a range of waste disposal solutions, including poop bags, scoops, and waste disposal systems, to make cleaning up after your pet quick and easy. Our products are durable, eco-friendly, and designed to make the task of waste disposal as hassle-free as possible.

Do you sell nests and cages for small animals?

Yes, we have a selection of nests, cages, and habitats designed specifically for small animals like rabbits, guinea pigs, hamsters, and birds. Our enclosures provide a safe and comfortable environment for your pet to live and thrive.

How can I ensure the safety of my pet in their cage or nest?

We recommend choosing a cage or nest that is appropriate for your pet's size and species and regularly checking for any signs of wear or damage. Additionally, providing plenty of enrichment and stimulation inside the enclosure can help keep your pet happy and healthy.

Are your products made from pet-safe materials?

Yes, we prioritize the safety and well-being of pets, and all of our products are made from high-quality, pet-safe materials. We thoroughly vet our suppliers to ensure that our products meet the highest standards of safety and quality.

Can I find eco-friendly options among your pet accessories?

Yes, we offer a selection of eco-friendly pet accessories made from sustainable materials such as bamboo, recycled plastics, and organic cotton. Choosing eco-friendly products is not only better for the environment but also for your pet's health and well-being.

How do I choose the right size apparel or accessory for my pet?

To ensure the perfect fit for your pet, please refer to our size guides available on each product page. These guides provide detailed measurements and instructions to help you select the correct size for your pet's breed and measurements.

How often should I replace my pet's grooming tools?

It's essential to replace grooming tools regularly to ensure they remain effective and safe for your pet. We recommend replacing brushes and combs every 6-12 months, nail clippers and trimmers as needed, and de-shedding tools every 1-2 years, depending on usage and wear.

Are your pet toys durable and long-lasting?

Yes, our pet toys are designed to be durable and withstand rough play. We carefully select toys made from high-quality materials and construction to ensure they provide hours of entertainment for your pet.
However, no toy is indestructible, so always supervise your pet during playtime.

How do I clean and maintain my pet's litter box?

Regular cleaning and maintenance are essential for keeping your pet's litter box clean and odor-free. We recommend scooping waste daily, changing the litter regularly, and cleaning the box with mild soap and water as needed. For self-cleaning litter boxes, follow the manufacturer's instructions for proper maintenance.

Do you offer bulk discounts for larger orders?

Yes, we offer discounts on bulk orders for select products. Please contact our customer service team for more information on bulk pricing and ordering options.

Are your products backed by a satisfaction guarantee?

Yes, we stand behind the quality of our products and offer a satisfaction guarantee. If you're not completely satisfied with your purchase, please contact us, and we'll do our best to make it right.

Do you have a rewards or loyalty program for frequent shoppers?

Yes, we offer a rewards program for our loyal customers. Earn points on every purchase and redeem them for discounts on future orders. Sign up for our newsletter to stay informed about exclusive offers and promotions.

Can I find product reviews from other pet owners on your website?

Yes, we encourage our customers to leave reviews and share their experiences with our products. You can find product reviews on each product page to help you make informed purchasing decisions.

How can I stay updated on new arrivals and promotions?

Stay connected with us by signing up for our newsletter and following us on social media. Be the first to know about new arrivals, exclusive promotions, and pet care tips by joining our community today.