When you order from GoPoofy.com, orders are typically processed and shipped within 1-3 business days after payment confirmation. And expect the delivery at your door within 15 – 20 working days. Please note that processing times may be longer during peak seasons or due to unforeseen circumstances.

In general, however, we aim to send it on the very same day you order.

Delivery times vary depending on your location and the shipping method selected at checkout. Standard shipping typically takes 3-7 business days for domestic orders, while international orders may take 15-20 business days for delivery. Expedited and express shipping options are available for faster delivery.

In general, however, we aim to send it on the very same day you order.

Yes, once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online through our website or the courier's website.

Yes, we offer free standard shipping on orders over a certain dollar amount. Please refer to our website or promotional materials for current free shipping thresholds and eligibility criteria.

Yes, we offer international shipping to select countries. International shipping rates and delivery times vary depending on your location and the shipping method selected at checkout. Please note that additional customs fees, taxes, and duties may apply to international orders.

While we make every effort to ensure timely delivery of your order, delays or loss in transit may occur due to unforeseen circumstances such as weather conditions, customs processing, or courier issues. If your order is delayed or lost, please contact our customer service team, and we will work with the courier to resolve the issue and ensure you receive your order as soon as possible.

Once an order has been placed, changes to the shipping address or shipping method may not be possible. Please ensure that the shipping address provided at checkout is accurate and up-to-date. If you need to make changes to your order, please contact our customer service team as soon as possible, and we will do our best to accommodate your request.

If you are not available to receive your delivery, the courier may leave a delivery notification with instructions on how to reschedule delivery or retrieve your package. In some cases, the courier may leave the package in a secure location or with a neighbor. If delivery attempts are unsuccessful, the package may be returned to us. Please contact our customer service team for assistance in such cases.

unfortunately, currently we didn't offer delivery to PO boxes or APO/FPO addresses and once it become applicable we submit announce